Terms and Conditions

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For the purposes of these GTC, the following terms have the following meanings:

• a) Provider—CALDERON CZECH REPUBLIC s.r.o., with registered office at Květinová 127, Svádov, 403 22 Ústí nad Labem, Company ID: 27582787, VAT ID: CZ27582787, registered in the Commercial Register maintained by the Regional Court in Ústí nad Labem, Section C, Insert 36151.
• b) User—a natural or legal person who has concluded a Contract with the Provider for the provision of the JamesBot service.
• c) JamesBot Service (or “Service”)—a software tool provided by the Provider that enables automation and optimization of business processes using artificial intelligence, accessible through the Website.
• d) Website—the Provider’s website located at www.jamesbot.cz, through which the JamesBot service is provided.

e) User Account—a User’s account on the Website created during registration, through which the User accesses the JamesBot service.

f) Subscription—a paid service model where the User pays a regular fee for access to the JamesBot service.

g) Subscription Fee—the fee that the User pays to the Provider for access to the JamesBot service within the Subscription.

h) Free Trial Period—a limited period during which the User can use the JamesBot service free of charge.

i) Personal Data—all information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, network identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

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12.1. These GTC take effect on October 31, 2025.

12.2. The Contract and these GTC are governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code, as amended.

12.3. If any provision of these GTC is or becomes invalid or ineffective, the invalid or ineffective provision shall be replaced by a provision whose meaning is as close as possible to the invalid or ineffective provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.

12.4. The Provider is entitled to assign rights and obligations arising from the Contract to a third party. The User is entitled to assign rights and obligations arising from the Contract to a third party only with the prior written consent of the Provider.

12.5. The Provider and the User undertake to maintain confidentiality regarding all facts they have learned in connection with the performance of the Contract, unless otherwise provided by law.

12.6. All disputes arising from the Contract or these GTC will be resolved by the courts of the Czech Republic.

12.7. If the User is a consumer, disputes arising from the Contract can be resolved out of court through the Czech Trade Inspection Authority (www.coi.cz) or through the online dispute resolution platform of the European Commission (http://ec.europa.eu/consumers/odr/).

12.8. The Provider is not bound by any codes of conduct in relation to the User within the meaning of Section 1826(1)(e) of the Civil Code.

12.9. The Provider is entitled to sell goods or provide services based on a trade license. Trade licensing control is carried out within the scope of its competence by the relevant trade licensing office. The Office for Personal Data Protection supervises the area of personal data protection. The Czech Trade Inspection Authority, to a defined extent, supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

j) These GTC, including all their annexes and amendments, represent the complete agreement between the Provider and the User regarding the subject matter of the Contract and supersede all previous agreements and understandings, whether written or oral, relating to the subject matter of the Contract.